Shipping & Return Policies
Shipping
Processing time
The time needed to prepare an order for shipping varies but it is usually within 1-3 business days. If you need to confirm, please contact us.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
We do not accept returns for:
Custom or personalized orders which includes all hand dyed yardage since these are dyed per order and we do not stock them.
All patterns, kits, and frames.
But please contact us if you have any problems with your order.
Returns. Contact us within: 3 days of delivery. Ship items back within: 7 days of delivery.
Conditions of returns: buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy
We will only use your shipping and billing address, and contact information:
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)